Return Policy

Because all PB Brakes products are custom-built and made-to-order to buyer specifications, standard change-of-mind returns and exchanges are not accepted. However, we accept returns and issue replacements exclusively for products that arrive faulty, damaged, or incorrect.

If goods are declared faulty or incorrect on arrival within 7 days of receiving them, PB Brakes will either send replacement parts to the customer, or request the item(s) to be returned to PB Brakes before sending replacements. PB Brakes will cover all shipping costs at no charge to the customer.

For warranty claims made after the initial 7 days and within the allocated warranty period, PB Brakes will provide customers with replacement parts at no charge and will also cover any shipping costs incurred. Warranty periods start from the day the item was shipped out from PB Brakes.

During the allocated warranty period, in rare cases customers may be required to return goods to PB Brakes for analysis before shipping replacement parts to the customer. In this case PB Brakes will cover shipping costs.

The warranty will not apply if damage, malfunction or failure results from race track driving, alterations, accident, misuse, abuse, fire, or mis-adjustment.

If goods are found to have been damaged due to causes mentioned in article 2.5 of the terms and conditions, customers are liable for the cost of replacement parts and any shipping costs incurred.

As all PB products are made-to-order, once orders have been confirmed they are final, and may not be cancelled. Alterations may be permitted depending on when they are requested or what the buyer would like to alter. Acceptance of alterations is at the discretion of PB Brakes. Please enquire for more details.